Being promoted to manage people you once worked alongside—or are friends with—can be one of the most challenging transitions in a career.
This course supports leaders to shift from “mate” to manager/supervisor while maintaining trust, fairness, and strong working relationships.
Participants learn how to set boundaries, manage performance, handle difficult conversations, and lead with credibility—without damaging friendships or team morale.
Investigating Bullying, Harassment & Misconduct Complaints
This workshop balances legal theory and practical skills to equip managers and HR practitioners to conduct effective workplace investigations into allegations of bullying, harassment and misconduct.
The purpose of this topic is to assist participants (managers/supervisors) to develop skills that should help them to improve the performance of individuals in the workplace. This session also examines the legal requirements of performance management and discipline.
This program is for all organisations, large and small, and across all industry sectors and is ideal for managers, supervisors and small business owners.
Family and domestic violence is not just a private matter. An employee experiencing family and domestic violence may experience heightened financial pressure, homelessness, isolation, helplessness and even a sense of embarrassment. Without appropriate support and assistance, there can also be significant implications for the workplace.
The purpose of this topic is to introduce participants (managers/supervisors) to the theory on conflict, and how to develop the skills needed to assist them in dealing with conflict and difficult people in your work setting.
There are 165,000 organisations in the supply chain which are affected by the latest CoR reforms, many of which still don’t seem to understand that they could be exposed to massive penalties for breaches in CoR when reforms came in during 2018.
Does your business want to eliminate time wasters? This topic identifies and develops time management skills to assist participants in ensuring the efficient use of equipment, materials and people, and focusing their time on the tasks most critical to achieving long-term goals.
This one-day, face-to-face program equips supervisors, leading hands, and frontline managers with the essential leadership, change management, and continuous improvement skills required to drive team performance and operational excellence.
The course is highly practical.
This two day program covers practical tools and techniques that every leader needs. Leading Hands and Supervisors will be introduced to the essential elements of leading people at work and ensuring compliance with relevant workplace legislation.
This is a grassroots introduction program that helps participants successfully transition from worker to the Leading Hand role. The program aims to create a level of self-awareness around one’s own behaviours and the subsequent impact on team members. Participants will develop some basic communication skills and techniques and learn how to get the best out of their team. They will discover how to get the work done through planning and assigning tasks and how to apply effective consultation processes in the workplace to solve work related issues.
This one-day, face-to-face program equips supervisors, leading hands, and frontline managers with the essential leadership, change management, and continuous improvement skills required to drive team performance and operational excellence.
The course is highly practical.
Safety management in a business is only effective if senior management do their part by supporting and promoting safety initiatives.
This program is designed to equip your managers to manage poor performance and misconduct in a legally compliant way and minimise the risk of successful claims being made against your business.
The course has been broken down into short sessions and is structured so you will attend 3 x 1.5 hour sessions over a three week period.
This course is designed to introduce supervisors and managers, who have some practical experience, to the essential elements of leading people at work. This includes both the practical exploration of tools and techniques that every leader needs, as well as the critical aspects of being a leader. Here, participants will be asked to reflect on their own behaviours, and in doing so, establish a level of self-awareness needed to be successful in any managerial capacity.
